Portfolio · Resume · 2026

Abegail
Francisco

Senior AP Specialist · Finance Professional

Over a decade of precision in accounts payable — from high-volume invoice processing to leading teams at global organizations like Netflix, Abbott, and Shell.

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+63 917 160 1291 gailfrancisco1029@gmail.com LinkedIn Profile Manila, Philippines
10+
Years Experience
6
Companies Served
5
Awards Earned
15+
Tools Mastered
01

Work Experience

Netflix Philippines
June 2022 — Present
Accounts Payable Specialist
  • Process high volumes of PO and Non-PO invoices for UCAN with backup support for APAC
  • Act as subject matter expert and go-to person for process-related questions
  • Manual invoice processing in Workday ERP for Non-OCR invoices and SINVREQ
  • Validates invoice details to ensure proper coding and compliance
  • Trained new hires on end-to-end invoice processing; assisted with onboarding journeys
  • Review, analyze, and respond to internal/external supplier inquiries in Freshdesk
  • Collaborated with APAC IR to create the AP Manila Dashboard
Workday ERP Freshdesk UCAN/APAC Invoice Processing
Abbott Rapid Diagnostics
April 2019 — May 2022
Senior Support — AP Specialist
  • Subject Matter Expert for US Account; managed AP team of 4 in GBS Manila
  • Cross-checked Vendor Change Audit Reports and monitored daily team productivity
  • Monthly KPI tracking, reporting, and capacity planning & analysis
  • Handled critical vendors, high-amount transactions, and escalations
  • Led Root Cause Analysis for delayed payments and blocked invoices
  • Drove Go Green Project (Check to ACH/Wire), Esker Automation, and Standard Invoicing projects
  • Created process manuals and onboarding/training plans for new hires
Team Lead Esker Process Automation KPI Reporting
Shell Shared Services
Sept 2018 — March 2019
Senior Analyst — AP Controls & Analysis
  • Disbursement audit review for PO and Non-PO invoices
  • Duplicate report management and GRIR report analysis
  • Pay-on-Time and Late Paid Analysis; Parked and Blocked Analysis
  • Vendor reconciliation and mailbox management
Audit Controls GRIR Analysis
DB Schenker
April 2016 — Sept 2017
Accounts Payable Accountant
  • Processed high volumes of PO and Non-PO invoices and contractor payroll
  • Handled inquiries from internal and external stakeholders
  • Vendor reconciliation and invoice processing team management
  • Addressed team issues and achievements during business syncs
SAP Team Management Payroll
Mondelez / Accenture
April 2014 — March 2016
Procure to Pay Resolution Associate
  • Handled escalations and Kayako ticket distribution and monitoring
  • Advocated continuous process improvements; led Parked and Blocked Backlog Reduction Project
  • UGMC vendors POC for Utilities, Government Fees, Milk & Custom Duties
  • Created SOPs for Parked and Blocked processes; Focal Point for SCF
P2P Process Improvement Escalations
SEAOIL Philippines
May 2012 — March 2014
Accounts Receivable — Billing & Collection
  • Prepared billing and handled customer payment follow-ups
  • Managed reconciliation and generated weekly collection reports
Billing Collections Reconciliation
02

Skills & Expertise

AP Process
  • Invoice Processing (PO & Non-PO)
  • Inquiry & Escalation Management
  • Vendor Management & Reconciliation
  • Payment Processing
  • Month-End Closing
  • KPI Reporting & Analysis
Accounting Software
  • SAP · Oracle · Workday
  • Esker · Coupa · Concur
  • QuickBooks · Xero · Ramp
  • Microsoft Dynamics 365
  • Bill.com · Dext · Aroflo
  • Freshdesk · Zendesk
Tools & Collaboration
  • Google Suite · Microsoft Office
  • Monday.com · Trello · Canva
  • MS Teams · Zoom · Slack
  • CRM Tools
  • Calendar & Admin Management
  • Virtual Assistance
Leadership
  • Team Management & Supervision
  • Onboarding & Training Design
  • Capacity Planning & Analysis
  • Root Cause Analysis
  • Process Manual Creation
Professional Skills
  • Communication & Collaboration
  • Innovation & Adaptability
  • Resourcefulness
  • Analytical Thinking
  • Attention to Detail
Certifications
  • Yellow Belt Lean Six Sigma
  • Subject Matter Expert — US & APAC Accounts
  • Lean Process Improvement Advocate
  • AI Certified
03

Awards & Recognition

🏅
Yellow Belt Lean Six Sigma Award
⭐
Consistent Top Performer 2019
⭐
Consistent Top Performer 2020
🏆
Employee Awardee 2021
💡
Process Improvement Awardee
04

Feedback & Commendations

Commendation - Proactive VAT splitting approach
October 10, 2025
Proactively highlighted Swiss transaction amounts for easier VAT splitting — praised for forward-thinking approach.
Feedback from Charyl Luna
Commendation - Dedication and commitment
October 31, 2025
Demonstrated dedication by staying late to complete a task, keeping the team informed throughout.
Feedback from Charyl Luna
Commendation - Quick verification
November 5, 2025
Quickly verified that a Successco commission invoice was already entered in the system, preventing duplicate processing.
Feedback from Charyl Luna
Commendation - Fast reversal and reprocessing
November 6, 2025
Swiftly reversed and reprocessed a misclassified entry — described as “Amazing” by the supervisor.
Feedback from Charyl Luna
Commendation - Invoice processing confirmation
December 23, 2025
Thorough invoice processing with careful confirmation before proceeding — ensuring accuracy at every step.
Feedback from Charyl Luna
Commendation - GL account expertise
January 6, 2026
Instantly provided the correct GL account for Facebook charges on Amex — demonstrating deep knowledge of account coding.
Feedback from Shirin
Commendation - Efficient bulk processing approach
January 7, 2026
Collaborated on an efficient approach for processing 71 legacy Fedex SA invoices via spreadsheet instead of individual entry.
Feedback from Charyl Luna & Alex Vallois
Commendation - Positive attitude on new assignments
January 21, 2026
Enthusiastically took on a new customer invoicing assignment — praised for willingness to help and positive attitude.
Feedback from Loren Stender
05

Education

Polytechnic University of the Philippines
Bachelor in
Banking and Finance
2008 – 2012

A strong foundation in financial systems, banking operations, and economic principles — directly applied across a decade of specialized work in accounts payable, financial compliance, and process optimization for multinational organizations.

06

Get in Touch

Open to new opportunities in accounts payable, finance operations, and process optimization. Let’s connect.

Phone
+63 917 160 1291
Email
gailfrancisco1029@gmail.com
LinkedIn
linkedin.com/in/gail-francisco
Location
Manila, Philippines
What I Bring
  • 10+ years managing full-cycle AP processes across multinational companies
  • Expertise in SAP, Oracle, Workday, and 15+ accounting platforms
  • Proven leadership in team management, training, and onboarding
  • Track record of process improvement and automation initiatives
  • Yellow Belt Lean Six Sigma certified with multiple performance awards
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